Basic Operational FAQs
General house keeping like how to book an appointment, our hours of operation, your route and transit numbers and more.
Basic operations.
Our branch business hours* are:
Our branch hours vary depending on the location you are looking for. Check your local branch's hours here. Make sure you select 'view results list' at the top of the map, where you will be able to view more details for each location.
Member Connection Centre hours:
Monday-Friday | 8:00am–8:00pm
Saturday | 8:30am–5:00pm
Sunday | Closed
*Our locations and member connection centre may be closed on holidays.
Did you know that you can access your account 24/7 using digital banking?
With digital banking you can view your account history, make online transfers and bill payments, view eStatements...and more. All from the comfort of your own home.
You can book an appointment with our team members by:
- Calling us at 1.866.923.4778
- Booking online
- Sending us a message
- Visiting your local branch
Financial institutions use routing numbers in order to send and receive money from other banks or credit unions. Routing numbers are essential in a lot of transactions that connectFirst provides like bill payments, wire transfers, cheque processing (sometimes called electronic cheques), and direct deposits.
Route/Institution number:
899
Transit/Branch numbers:
Branch name | CAD Transit Number | USD Transit Number |
Bassano | 10239 | 91319 - Used for all branches |
Beiseker | 33419 | |
Brooks | 00239 | |
Calgary - Beddington | 06419 | |
Calgary - City Plus | 00289 | |
Calgary - Coventry Hills | 11489 | |
Calgary - Crowfoot | 01289 | |
Calgary - Dalhousie Station | 72419 | |
Calgary - Downtown Core | 75419 | |
Calgary - Inglewood | 00329 | |
Calgary - Macleod Trail | 32419 | |
Calgary - Northgate | 52419 | |
Calgary - Oakridge | 82419 | |
Calgary - Shawnessy | 02869 | |
Calgary - Signal Hill | 62419 | |
Calgary - South Trail | 11589 | |
Calgary - Taradale | 01389 | |
Calgary - TransCanada | 22419 | |
Calgary - Village Square | 92419 | |
Carbon | 51319 | |
Carstairs | 44319 | |
Claresholm | 21269 | |
Cremona | 41319 | |
Crossfield | 81319 | |
Delia | 13109 | |
Didsbury | 11319 | |
Drumheller | 12779 | |
Eckville | 00699 | |
Fort Macleod | 11269 | |
Hanna | 32779 | |
Hussar | 02779 | |
Langdon | 55319 | |
Linden | 71319 | |
Lomond | 03539 | |
Medicine Hat | 40329 | |
Nanton | 41269 | |
Okotoks | 11689 | |
Olds | 21319 | |
Red Deer | 66319 | |
Strathmore | 22779 | |
Sundre | 31319 | |
Vulcan | 31269 |
To pre-order a currency, call us or pop in to your local branch.
One of our team will be able to confirm the currency availability. If you’re going somewhere exotic, we may need a few days to get in your currency of choice - allow 7 to 10 business days to be safe!