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Community Report.
The Core of Credit Unions.
2023 was a year full of vibrant community collaborations as we all came together to build a brighter future for all. connectFirst Credit Union firmly believes that being actively involved in the communities we serve is key to our cooperative values and crucial for our success as an organization.
Take a look at our latest report below to celebrate our work in 2023 and learn how we plan to strengthen our ties to community.
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Community Grants
A total of $130,400 was granted to 246 organizations.
Community Involvement
A total of 3900 volunteer hours were mobilized in 2023.
Community Investment
A total of $31,580 was invested in community initiatives through donations.
Community Partnerships
A total of $283,600 was contributed to a diverse network of community partners.
Research Report
Learn more about our 2023 Community Engagements in the full report.
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Ensuring a diversity of voices and perspectives are represented.
We collected data from a range of ages, geographic location, and gathered a variety of knowledge and expertise.
We talked to a variety of community organizations (social enterprises, grassroots groups, societies, co-operatives, academia, networks, larger non-profits, and charities) and they expect that credit unions maintain strong connections with their local communities, serving all members inclusively, particularly those underserved, contrasting with exclusionary practices of banks.
Members expect their credit union to get involved in community beyond monetary support and to create an avenue for them to get engaged. There needs to be a confidence that members are represented within connectFirst’s community partnerships and that their voices and values are integrated because it shapes the way they feel connected to their financial institution. 96% of our members believed that our community engagements are effective in improving local communities.
Employees proved to be passionate about credit union values and expect us to stay committed to the community because it's part of who we are as cooperatives. It's a guiding principle that lets employees give back through sharing skills and volunteering, which helps members and communities thrive.